any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following
carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is
Goodwin Refractory Services, a company registered in England with number 305907 with its registered office address at Ivy House Foundry, Ivy House Road, Hanley, Stoke-on-Trent, Staffordshire, ST1 3NR,
Information we may collect from you
We may collect and process the following data about you:
(a) Information that you provide by filling in forms on our site when available. We may also ask you for information when you report a problem with our site;
(b) If you contact us, we may keep a record of that correspondence;
(c) Details of your visits to our site (including, but not limited to, traffic data, location data, weblogs and other communication data) and the resources that you access.
IP Addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to produce reports
of aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drve of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.
They enable us to: (a) estimate our audience size and usage pattern; (b) store information about your preferences, and so allow us to customise our site according to your individual interests; (c) speed up your searches; and (d) recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA
who work for us or for one of our suppliers. Such staff maybe employed by our subsidiary companies and may be engaged in, among other things, the fulfilment of your order or the provision of
support services. By submitting your personal data, you agree to this transfer, storing or processing. Goodwin Refractory Services will take all steps reasonably necessary to ensure that your data is treated
Unfortunately, the transmission of information via the internet is not completely secure. Athough we will do our best to protect your personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the Information
We use information held about you in the following ways:
(a) To ensure that content from our site is presented in the most effective manner for you and for your computer.
(b) To produce website performance reports with aggregated/anonymised information about your access to our site.
(c) To provide you with information, products or services that you request from us, and only when specifically requested.
Disclosure of your Information
We may disclose your personal information to any member of our group, which includes our subsidiaries as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
) and other agreements; or to protect the rights, property, or safety of Goodwin Refractory Services, our customers,
or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will not process your personal data for marketing purposes.
Our site may contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own
privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Information
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
Any access request may be subject to a fee of £10 GBP to meet our costs in providing you with details of the information we hold about you.
Since this website in mostpart only collects website usage statistics you should specify IP addresses you have used with dates and times in order to help us provide you with
the information you seek.